Technical & Stockist enquiries

Privacy Policy & Data Protection

 

We are committed to protecting your privacy

 

What information do we collect?

 

When you place an order information is collected, things like your name, email address, mailing address, delivery address, phone number and credit or debit card details. We may also record which products you expressed an interest in and which products you decided to purchase. We also constantly monitor the site and its visitors to enable us to improve the service we provide and to increase the portfolio of products we offer. We may then be able to email you at a later date with any special offers or with details of specific products that were of interest to you, which you may find very useful. However should you choose not to require any additional information then just email our sales department and we will take you off our data base for updates, it’s that simple?

 

What do we do with the information?

 

We will use the information you provide to process your order, for delivery purposes and for product warranties within guarantee. Although whilst we will endeavour to take all reasonable care and attention not to disclose your personal information and details to third parties or sell it to any other sales organisations, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to data you provide when accessing or ordering from this website. Although we can assure you that we have taken all possible measures to make this website as secure as possible. By using our website and recording your data you have given consent for us to collect the information and use it as specified above.

 

Cookies

 

We may collect information about your computer including where available your IP address, operating system and browser type for system administration as part of our audit trail process. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.  Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser’s setting to prevent it from accepting cookies on your computer.